Most of the latest routers provide firewall protection that can be configured through the router control panel.Ĭonsult your router manufacturer or guide to enable access. In this case you will need to consult your System Administrator.ĭoes your internet router (wired or wireless) provide some sort of firewall protection? Is your computer sitting behind a corporate firewall? User guide provides brief information about this. If you are familiar with this routine, please make the necessary changes, if not then please consult your firewall provider for configuration.
Most of the software or hardware firewall will provide you an option to allow or deny a software access to send and receive data over the internet. The software is simply capturing Windows message and reporting the issue to you. These occur when your computer security settings and firewall blocks the software from sending and receiving data over the internet using your existing broadband (or other) "Unable to connect to server, check if the server URL is correct" Or, "The download of the specified resource has failed." Or, Please check your settings and repeat this process." Or, Either the Firewall is blocking access or the internet is not connected. "File by Internet process cannot access the internet. In such instances when the software is blocked, customer may get a message such as: In rare instances firewall on your system and routers and some system settings may block the software from communicating and establishing connection with the servers. "Allow this time" and "Deny", you should select "Always allow". Some firewall may give you a security warning such as "Andica software is attempting to connect to the internet" with options such as "Always allow", In majority of cases customers will not need to do anything for this process to complete.
To send and receive data, passing through your system security. Andica Software will utilise any of your 'open' internet connection When using the 'File by Internet' feature, Andica software has toĬommunicate with Government Gateway servers to submit your returns online to HMRC. When I attempt to submit returns online using File by Internet feature. I am on broadband but I am getting a message "File by Internet process cannot access the internet" (or other similar messages) Firewall Message box "File by Internet process cannot access the internet" appears when submitting returns.
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